Runex Terms & Conditions — What You Need to Know Before You Start

1. Account Registration & Eligibility

To open an account on runex, you must be at least 18 years of age. You must provide accurate, complete, and up-to-date information at the time of registration. Each user may only create one account — if the same person opens multiple accounts, those accounts will be closed and any earned balance may be voided. Keeping your account password confidential is entirely your responsibility. If you suspect unauthorized access to your account, notify our support team immediately.

2. User Responsibilities & Obligations

You agree to use the platform solely for lawful and personal entertainment purposes. The use of any fraudulent activities, software bots, scripts, or automation tools is strictly prohibited. Harassing other users, providing false information, or attempting to compromise the platform's security will result in permanent account closure. You must only use payment methods registered in your own name for your transactions. Transactions made using third-party payment methods may be cancelled.

3. Deposit, Withdrawal & Transaction Policy

All deposits and withdrawals are processed in Bangladeshi Taka (BDT). Information regarding the minimum deposit amount and maximum withdrawal limit can be found in the Cashier section. Withdrawal requests are generally processed within 24 to 72 business hours after verification is complete. If any unusual activity is detected in a transaction, runex reserves the right to place a hold on it for security purposes. We comply with applicable laws and are obligated to provide information to relevant authorities to prevent money laundering or any other illegal financial activity.

4. Bonus & Promotional Offers

From time to time, runex offers various bonuses and promotional offers. Each offer has its own wagering requirements, validity period, and maximum withdrawal limit, which are clearly stated in the offer details. If a bonus is used across multiple accounts or in a fraudulent manner, that bonus and any associated winnings will be voided. In the event of any dispute regarding bonuses, runex's decision shall be considered final. runex reserves the right to modify or cancel any promotional offer at any time.

5. Account Suspension & Closure

If a user violates these terms and conditions, runex reserves the right to temporarily or permanently close the account without prior notice. Upon account closure, legitimate withdrawals will be processed after proper balance verification; however, bonuses or funds that have not met the required conditions will not be refunded. You may also contact the support team at any time to close your own account. As part of responsible gaming, we also offer a self-exclusion feature, which Responsible Gaming Details are available on the page.

6. Intellectual Property

All content on the runex platform — including logos, designs, software, game interfaces, text, and graphics — is protected under the intellectual property rights of runex or its licensors. Copying, distributing, modifying, or using any content for commercial purposes without written permission is strictly prohibited. Users are granted limited rights to access the platform solely for personal and non-commercial purposes. Legal action may be taken in cases of intellectual property infringement.

7. Limitation of Liability

The runex platform is provided on an "as is" basis and we do not guarantee any specific outcome. runex is not directly liable for any losses caused by technical errors, server outages, or third-party issues. However, if a user suffers a loss due to our direct fault, compensation will be considered in accordance with applicable law. Users play games at their own discretion and bear full responsibility for any financial risks. To help prevent gaming addiction, please visit our Responsible Gaming View the page.

8. Changes to Terms & Conditions

Runex reserves the right to modify or update these terms and conditions at any time. In the event of any significant changes, a notice will be posted on the platform or sent to the registered email address. If you continue to use the platform after such changes, you will be deemed to have accepted the new terms and conditions. The latest version will always be available on this page. For any questions regarding the terms and conditions, please contact our FAQ visit the page or contact us at [email protected].